You Need to Know This Principle to Pick a Jury, with Bo Fraser

"Bad is stronger than good" is a widely cited principle in social psychology – and one that trial consultant Bo Fraser has built his jury strategy around. “You're not going to win them with, ‘We're the good guy and here's why’ story,” Bo explains to host Ben Gideon. Bo considered a career in marketing before earning a PhD in social psychology and joining his mother at the consultancy firm she founded, Trial Psychology Institute. Tune in as he delves into “bad vs. good” and other psychological themes that plaintiffs’ lawyers can leverage to pick the best jurors. Results speak for themselves: He and Ben recently worked together on a case that won the highest injury verdict in Maine history. “Getting that news about that record-setting verdict, that was a highlight of my 2025 for sure,” Bo says.
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Speaker:Hey, it's Ben.
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Speaker:Good morning and welcome to the
Elawvate Podcast. I'm Ben Gideon.
Speaker:Rahul is off today back
in the social media trial,
Speaker:so we'll look forward to hearing from
him, how that's going once he concludes.
Speaker:I'm thrilled today to be joined
by Bo Fraser. Morning, Bo.
Speaker:Morning. Thanks for having me.
Speaker:And Bo is coming to us from California,
right? Where are you actually today?
Speaker:I'm in San Diego. That's where I live.
Speaker:Nice. And I was kind of joking
that I was late to the show here,
Speaker:even though it's 9:00 AM in the East Coast
where I am and only 6:00 AM where you
Speaker:are. So appreciate you getting
out of bed this morning.
Speaker:I don't know if you're typically
an early riser, but ...
Speaker:No, I'm definitely not a 5:45
wake up kind of guy normally,
Speaker:but no problem to do it for this.
Speaker:So Bo and I have gotten to know each
other from working together on a couple of
Speaker:cases, and I've really
enjoyed working with you, Bo,
Speaker:and learning from you. So
how do you describe yourself?
Speaker:You're obviously a jury
consultant on some level,
Speaker:but I feel like you're more than that
because you've helped us with other
Speaker:elements of the trial, case
framing, trial strategies.
Speaker:What title do you typically go by?
Speaker:Right.
Speaker:I like to use the term trial consultant
for that reason to not pigeonhole to
Speaker:jury selection,
Speaker:which is sort of the bread and butter
offering that people usually come to me
Speaker:for is I need someone to pick
my jury. Can you help me?
Speaker:People don't realize a lot of what I
do comes long before the jury selection
Speaker:process begins. Not just
preparing for jury selection,
Speaker:but opening statement
preparation, witness preparation,
Speaker:mock trials. So much happens long
before we get to the courtroom.
Speaker:So that's a big part of what we do.
Speaker:So I was first introduced to you
and your mom by Charla Aldous and
Speaker:Brent Walker, who I know you've
worked with quite a bit, right?
Speaker:That's right. Charla's a
great client and a friend.
Speaker:In the first case we worked on, initially,
Speaker:we worked together with you and your mom,
Speaker:and then you came up and helped
us pick our jury in that case.
Speaker:Just kind of curious, you
don't see a lot of mother, son,
Speaker:business partner teams.
Speaker:Can you give us the backstory on that
and how did you come to this somewhat
Speaker:unique line of work?
Speaker:Yeah. So all credit to my
mom for pulling me into this.
Speaker:We both have PhDs in social
psychology. My mom, Jaine,
Speaker:was a practicing therapist for
many years, 20 years almost,
Speaker:even though that's not normally
what social psychologists do.
Speaker:She got licensed to do therapy
and she did that in Dallas.
Speaker:And that's all I remember growing
up was her being like a shrink.
Speaker:And there was some lady named
Lisa Blue met my mom at,
Speaker:I forget what event in Dallas, and
they hit it off. They had a friendship.
Speaker:And Lisa kind of thought that my
mom had potential to pick juries.
Speaker:And at the time, Lisa was
wanting to focus more.
Speaker:My understanding is that she wanted to
focus more on the trial lawyer part,
Speaker:because as you know,
Speaker:jury selection is so upside down world
compared to what you do the rest of
Speaker:trial. She sort of wanted to outsource
that part of her brain to someone else.
Speaker:And so they could pick the jury and
she could focus on being a lawyer.
Speaker:And so she taught Jaine and
Jaine was a very fast learner.
Speaker:And one thing led to another.
Speaker:And Jaine kind of started at the top
because she was trained by Lisa and also
Speaker:had her sort of endorsement and she hit
the ground running and was so great at
Speaker:what she does. I took that for
granted as a kid and adolescent,
Speaker:not realizing what a badass ...
Speaker:I don't know if we're allowed
to say that my mom was.
Speaker:And I kind of tried to not
take over the family business.
Speaker:It sounded like the easy way out,
Speaker:not necessarily what my
vision for my future was.
Speaker:I tried to become Don
Draper after grad school,
Speaker:go into advertising and marketing.
And I realized what a cool job
Speaker:was right in front of me all along.
Not only was it a great career,
Speaker:but it's so interesting.
Every day, so different.
Speaker:Clients are eager to hire you
as long as you do a good job,
Speaker:which was totally different than
marketing where budgets are slim and
Speaker:so much competition.
Speaker:It was just a much more
enjoyable field to work in.
Speaker:And so despite my best efforts, I
got pulled into the family business.
Speaker:And any concerns about working with your
mom were kind of a non-issue because we
Speaker:so love what we do. I mean, we
text each other all the time.
Speaker:It's been an interesting addition to our
family dynamic is now being colleagues
Speaker:and just being so interested in what
the other's doing. How's the jury?
Speaker:All we can think about is,
how's your jury? How'd it go?
Speaker:And you sort of develop this just love
for your field. And so that maybe is
Speaker:genetic. I'm not sure,
Speaker:but that's sort of the story of how I
became a jury consultant thanks to Jaine,
Speaker:my mom.
Speaker:Do you need a PhD in, what did you say?
Social science or what is your PhD?
Speaker:You definitely don't need a PhD
to become a jury consultant.
Speaker:I do think it adds a lot of value at
other common fields that people come
Speaker:from are obviously law. You see sometimes
attorneys become jury consultants.
Speaker:I've also seen people with
communications degrees,
Speaker:masters or PhD become consultants.
Speaker:I think social psychology is particularly
suited conducive toward this field of
Speaker:work because one is the
research background.
Speaker:Doing mock trials and having this
pretrial research component to what we do,
Speaker:it's so helpful coming from
a real scientific background.
Speaker:We are much more rigorous in the way we
recruit participants than other firms.
Speaker:We refuse to take people who are serial
research participants who participate in
Speaker:focus groups and mock trials all the time.
Speaker:That's just one example of how we kind
of take our recruitment more seriously.
Speaker:Having a research background enables you
to design your studies in a little bit
Speaker:more of a controlled way.
Sometimes we'll run two groups where you
Speaker:manipulate a variable in one group
and don't manipulate it in the other.
Speaker:The other reason is there's so many
principles of social psychology that come
Speaker:into play in a courtroom. Persuasion,
Speaker:leadership clusters developing
in the jury. Really,
Speaker:the number one and most easy to explain
social psychological principle that
Speaker:affects what we do is bad
is stronger than good.
Speaker:That's actually the title of the most
widely cited social psychology article in
Speaker:history, at least at the
time I was in grad school,
Speaker:which has been a few years now.
Speaker:But the general idea is negative
valence stimuli are so much more
Speaker:powerful and persuasive than
positive valence stimuli.
Speaker:And that's why when we do
opening statements together,
Speaker:almost exclusively focused on the bad
acts of the defendant as opposed to the
Speaker:redeeming qualities of the plaintiff,
especially early in your case,
Speaker:no one cares about you or your plaintiff
yet. You're not going to win them with,
Speaker:"We're the good guy and here's why story."
Following a villain and getting mad
Speaker:at a villain is so much
more in our nature,
Speaker:especially when we're in a situation
where we don't know the context yet.
Speaker:We hardly know the characters.
Speaker:You're more likely to win someone over
with hate for the bad guy than love for
Speaker:the good guy.
Speaker:So that's rooted in social
psychology.That's not necessarily
Speaker:something you need a social psychology
degree to understand or implement,
Speaker:but having that background, there are
opportunities to say, "Hey, wait a minute.
Speaker:I think that based on this
study or this rule or principle,
Speaker:we have pretty good reason to believe
that this is how this dynamic will play
Speaker:out and this would be the most
effective path forward." I.
Speaker:Mean, that certainly rings true from
the cases I've tried and my own life
Speaker:experience. But talk to us a little
bit more about that because that,
Speaker:what you just said on its face
seems very straightforward,
Speaker:but implementing that in the context
of a case can be challenging and seems
Speaker:like trying to identify what is going
to cause somebody to get angry or
Speaker:perceive someone as a villain.
Speaker:Sometimes I feel like we think there
are things that cause someone to be
Speaker:perceived as a villain, but
they aren't necessarily.
Speaker:We misjudge that because we're too
deep into the weeds of the case or
Speaker:in a medical case, maybe the medicine,
Speaker:but jurors might be willing to give a
free pass on something that to them sounds
Speaker:disingenuous when we're arguing it.
Speaker:So just how do you go about figuring
out what is that point of leverage in a
Speaker:case that allows you to generate that
emotional attraction with the jury?
Speaker:Yeah. So it's a great question.
Speaker:And some lawyers have the
curse of knowledge and
they're drinking the Kool-Aid
Speaker:of their case from day one.
Speaker:I'm not saying they're totally
blind to the weaknesses,
Speaker:but what happens a lot of
time is exactly like you said,
Speaker:it seems really strong and it seems like
a great point to you or the attorney,
Speaker:but either they can't
communicate it effectively or
it just doesn't hit the same
Speaker:way they think it hits. So a lot
of my job is to really get in,
Speaker:because the attorney's feeling it. I
can tell this is meaningful to you.
Speaker:Help me get there.
Speaker:Help me get that feeling so
I can translate it to normal
layperson speak and try
Speaker:to deliver that same point in a way that
someone who's just been introduced to
Speaker:this case can A, understand and B,
Speaker:be comparably persuaded to the extent
that the Kool-Aid drinking lawyer is
Speaker:persuaded. There's a lot of
ways to kind of amp up the
Speaker:nefariousness of a bad act.
Speaker:When I get brought into a case,
Speaker:there's two lists I just start writing
from the very first kickoff meeting.
Speaker:There's the voir dire list. These are the
topics I need to address in voir dire.
Speaker:I know these are going to be our Achilles
heels and I just start making that
Speaker:list. The other one is
the tickoff factors list.
Speaker:All the things that I'm hearing that
have potential to make a jury mad.
Speaker:A lot of times those tickoff factors
are best understood by explaining to the
Speaker:jury what should have been done.
Speaker:If a doctor really cared about their
patient, here's what they would have done.
Speaker:Juries don't appreciate
wrongdoing until right doing,
Speaker:so to speak, has had light shined on it.
Speaker:Whether it's an industry norm that people
don't realize that pre-shift safety
Speaker:meetings are not some going over
the top measure that a construction
Speaker:company needs to take,
Speaker:it's actually standard practice.
And if you don't have pre-shift safety
Speaker:meetings, you're cutting corners.
Speaker:Jurors who aren't familiar
with construction have no
idea how common or normal
Speaker:these things are. This could be
framed by the defense as we went,
Speaker:so we even had pre-shift
construction meetings.
Speaker:Look how awesome and
above and beyond we are.
Speaker:Or the plaintiff could take the same
thing and say they only had pre-shift
Speaker:construction meetings once a week,
but they work six days a week. I mean,
Speaker:the same fact could be
framed in two different ways.
Speaker:The most useful tactic from case
to case on this point is to inform
Speaker:jurors, what's the norm? They
don't know what the norm is.
Speaker:And as the plaintiff going first,
Speaker:you have the advantage of
establishing the norm early.
Speaker:If the defendant really cared, here's
the things they would have done.
Speaker:And very often if you get
granular and make a list,
Speaker:you can really get impactful with all
the corners they cut. Did they follow up
Speaker:with her after her
initial appointment? No.
Speaker:Waited five days for
the next communication.
Speaker:We worked on stuff like that where you
really have to think about not only what
Speaker:they did, but what they
didn't do and could have done.
Speaker:So I mean, big point,
Speaker:that's more important than good in terms
of motivating people to take action.
Speaker:Are there other kind of themes of
social psychology that you see as
Speaker:common threads that run through
trials or trial prep and jury
Speaker:selection?
Speaker:Yeah, there's tons.
Speaker:So I think sort of an expression that
we use a lot of the time is if you get
Speaker:really mad, the jury feels
like they don't have to.
Speaker:And I tell that to attorneys who
get really amped up in their tone or
Speaker:witnesses too.
Speaker:If a witness is on the
stand and takes the reins in
Speaker:terms of being mad at the defendant or
getting upset or aggressive with opposing
Speaker:counsel,
Speaker:the jury feels like someone has
assumed the role of the defender,
Speaker:the Batman, the person who's going
to do something about justice.
Speaker:So I always recommend that
attorneys lead them to
Speaker:that point where they
can get angry themselves,
Speaker:but don't take that
responsibility away from them.
Speaker:Because if you take that position,
Speaker:it's like that job has been completed by
someone else and the jury can just kind
Speaker:of sit back and let you be the angry guy.
There's a number of other
Speaker:areas in which psychology comes into play,
Speaker:but that one comes to mind because we
have a nice kind of saying expression
Speaker:around it. You get mad,
the jury doesn't have to.
Speaker:Hadn't heard that before,
but it makes a lot of sense.
Speaker:One of the things I've really enjoyed
in the process working with you guys is
Speaker:we tend to put a lot of detail
and focus into our case.
Speaker:And we like to give our best shot
at putting something together.
Speaker:We put together an opening
typically before you get involved.
Speaker:That way we're not using you as a
crutch to do our job for us or to
Speaker:figure out the details of the case
because we think it's important we can do
Speaker:that. But then you come in and help
us really clarify and simplify,
Speaker:starting with the kind of clay we have
and helping us mold it into something
Speaker:that's much more simple and easy
to understand and to lay people
Speaker:and maybe more highlights the more
salient and important elements of it.
Speaker:Is that a typical process that you follow
or do you tend to start earlier with
Speaker:other clients? Tell us a little bit
about how your process usually works and
Speaker:what's the ideal way
to work with you guys?
Speaker:There's a huge degree of variability in
what situation I'm in when we come in
Speaker:for those opening statement workshop days.
Speaker:People don't realize those
opening statement workshop
days are more grueling on
Speaker:my end as a jury consultant, even than
picking a jury, believe it or not.
Speaker:Picking a jury is high stakes,
fast moving, really intense.
Speaker:But something about those
opening statement workshops,
Speaker:because you're taking hodgepodge
of facts that you've been given.
Speaker:Sometimes you've had
multiple meetings beforehand.
Speaker:Other times I learn about the case
as I walk into that opening statement
Speaker:meeting.
Speaker:It's just you're taking it from one state
and converting it into another and it
Speaker:better be good because they're
paying you for it. So it's a lot.
Speaker:Something about what it makes your
brain do is very challenging because
Speaker:you're reformatting this information
into something that's persuasive and in a
Speaker:way artistic. I mean, it is supposed to
be aesthetically appealing, persuasive,
Speaker:concise.
And it's like Mark Twain said,
Speaker:"I would've written a shorter story
if I had more time." So a lot of it's,
Speaker:how do I take all this information
and get it into this small format?
Speaker:It's so much more helpful when the
homework has been done beforehand.
Speaker:And I know a day, a week
before what the case is about,
Speaker:I can start thinking of options for
my one, two, three acts and chapters.
Speaker:We follow the Cliff Atkinson beyond bullet
points method. It allows me to sort,
Speaker:even if it's subconsciously,
just sort of prepare,
Speaker:get some ideas and inspiration and then
come back to you guys, just like you,
Speaker:Gideon Asin comes to me with a rough
draft of what they have in mind,
Speaker:I can sort of come in and say,
"Hey, I think this would be cool,
Speaker:but I'm missing a couple facts to make
it really great." And so you get more
Speaker:impressive output if you do some prep.
A lot of the hard part is really
Speaker:taking the story and digesting
it and then having time to do
Speaker:that is really crucial.
Teaser, spoiler alert,
Speaker:I'm actually working on an AI tool
to help with this whole process,
Speaker:not only for me, but for attorneys who
might want a killer opening statement,
Speaker:but don't have the budget for someone
like me, especially for every single case.
Speaker:As I was making this AI tool,
Speaker:I realized what an important part of
the process it is to go from getting the
Speaker:case info to just beginning this meeting.
Speaker:I didn't realize what a big part of my
job that was because I just think of the
Speaker:creating the PowerPoint,
that's kind of the deliverable.
Speaker:But that phase where you go from hearing
about the case to just beginning the
Speaker:PowerPoint,
Speaker:there's a lot going on in one's
brain that AI is going to ...
Speaker:I'm really interested to see what AI
is able to do as good, if not better,
Speaker:than our people human minds.
Speaker:Well, it does seem to be the
trajectory of things with AI.
Speaker:And I have to confess we do use
it a lot in different elements,
Speaker:but I do think it still falls short
in many of the very final touch
Speaker:translation to the human
communication side of things.
Speaker:It's a little tone deaf on some
things, but I'm sure it'll improve.
Speaker:Back to that process, I mean,
Speaker:the way you described it as being
really challenging, and I mean,
Speaker:that's how I find it.
Speaker:You kind of have this baby that you put
together and tended to and watered and
Speaker:nurtured and cared for.
Speaker:And there's a psychological
component of having to give
Speaker:some of it up, having to change things
that you thought were important or
Speaker:recognize that the way you're framing
it or presenting it isn't as effective,
Speaker:really hard to do because you're
challenging your own assumptions,
Speaker:your own work product that you've worked
on sometimes over the course of years.
Speaker:And I can feel when we're doing that,
Speaker:and we do it as a collaboration with
everybody who's been working on the case,
Speaker:and that collaborative process,
Speaker:it's challenging and my brain
literally hurts doing it,
Speaker:but it's sort of like doing a workout.
Speaker:You know you're having great benefit
from it because of the painful process
Speaker:you're going through and coming out the
other end with something that's better
Speaker:than you went into it with. But just
the process itself has, I think,
Speaker:enormous value. And we use those opening
statement workshops, not just to ...
Speaker:It's really the pretext is
getting an opening statement,
Speaker:but really the bigger goal is to frame
the entire case and then have a roadmap
Speaker:for how we're going to try
the case. What are the themes?
Speaker:What are we going to
emphasize as important?
Speaker:What are those couple points of leverage
that are going to make the difference
Speaker:in winning or losing? Those are all
the things we're identifying in that
Speaker:meeting. And I feel like having you there,
Speaker:bringing an outside perspective and
somebody with a fresh set of eyes to the
Speaker:case is incredibly valuable to us.
Speaker:And I would say probably any really smart
person who brought a fresh set of eyes
Speaker:would be valuable,
Speaker:but I think having you with
your background and experience
Speaker:and knowledge of human psychology
and so forth is even more
Speaker:important. So it's a very, I think,
Speaker:just a critical and important part
of our trial prep process now.
Speaker:Along those lines,
Speaker:I've had people tell me the first
time they'll hire me to do an opening
Speaker:statement, they'll say, "Man, I wish I
had brought you in before my discovery,
Speaker:before I did all my depositions." Because
even though that seems excessively
Speaker:early, so long before trial,
like you said, the framing,
Speaker:it makes you realize, "Oh man, I really
need to amp up kind of side of my story.
Speaker:I wish I had a line of
questioning on this topic.
Speaker:I wish I had asked this witness
X, Y, Z." The earlier you do this,
Speaker:the more prepared you can be in discovery
to get all your evidence aligned
Speaker:with your theories.
Speaker:That's true,
Speaker:but there's actually a real power in
not doing that because when we get
Speaker:to trial,
Speaker:the case we're presenting is often quite
different from what the defense has
Speaker:anticipated based on a
couple years of discovery.
Speaker:And we're now asking questions
or highlighting themes
that they're not prepared
Speaker:for. I kind of like that. It's
like we have, I don't know,
Speaker:it's maybe you come out in the second
half of the Super Bowl and you've made
Speaker:adjustments and now you're
playing a different game
than you were playing in the
Speaker:first half and they're
just not ready for it.
Speaker:So there's a way in which that there's
value to that. I mean, it's new to us,
Speaker:but it's new to them too and
it new to all the witnesses.
Speaker:They're not anticipating those questions.
Speaker:Can we move on and talk a little
bit about jury selection? So I mean,
Speaker:in my home state of Maine,
up until a few years ago,
Speaker:we didn't really have the opportunity
to do lawyer directed voir
Speaker:dire. In fact,
Speaker:the case you came up and helped us
pick a jury on a couple months ago
Speaker:for that judge who picked
that particular jury,
Speaker:that was the first time he ever
allowed attorney-directed voir dire.
Speaker:So I've learned a lot working
with you because we hadn't
Speaker:had as many reps, although I've
done it in other jurisdictions.
Speaker:We did one in New Hampshire, for instance,
where they've allowed it for longer.
Speaker:And Vermont done cases there
where they allow it. But can you,
Speaker:starting maybe from the
simplest elements of it
Speaker:going forward for people who maybe have
never done attorney-directed voir dire
Speaker:before or in a state like mine where
it's rare and not available as often or
Speaker:only more recently, give
us kind of the basics,
Speaker:the very basic primer on what are the
goals? What are you trying to accomplish
Speaker:in attorney voir dire? Let's say you
only had a limited time, 30 minutes,
Speaker:an hour, and you can only
accomplish certain things.
Speaker:What are the highest priority
items that you need to do?
Speaker:And then we'll kind of take it there
and get more involved from that point.
Speaker:30 Minutes or an hour. I mean,
things change drastically,
Speaker:which sections to chop, what to
prioritize, how everything flows.
Speaker:So it's super contingent on how
much time you have. The general,
Speaker:starting with a broad
psychological principle,
Speaker:my philosophy is you can't change people's
strongly held, strongly held beliefs.
Speaker:It would be futile.
Speaker:You'd be silly to get up and voir dire
and think that you're going to get up
Speaker:there and change people's minds.
Speaker:You might as well use that time to figure
out what those strongly held beliefs
Speaker:are,
Speaker:specifically the ones that are likely
to sink your ship if these people end up
Speaker:on the jury.
Speaker:So the way we structure our questions
are all around being honest with yourself
Speaker:about what your case weaknesses are.
Speaker:Don't think that you're going to be able
to convince people or win them over on
Speaker:an issue that is a true weakness.
So identify your case weaknesses.
Speaker:Start by making a list of, here's the
things, if defense is going to win,
Speaker:it's going to be on these topics or
it's going to be because my client is
Speaker:350 pounds and is suing
over a failed knee implant.
Speaker:Things like that, it's
like these are big hangups.
Speaker:So be honest with yourself about what
those are. And then- A woman who did.
Speaker:Fentanyl and heroin throughout
her pregnancy, for example,
Speaker:which we had in one of our cases, right?
Speaker:Yeah, that was quite an uphill button.
And then suing over a birthday. So yeah,
Speaker:that's a great one. From
the plaintiff's perspective,
Speaker:which is almost always where I am, it
is always where I am on an injury case.
Speaker:I like to open with the
burden of proof topic,
Speaker:not necessarily because the burden
of proof is itself a huge hangup,
Speaker:but because we use it
as a nice icebreaker.
Speaker:So that's probably a longer
conversation we have time for today,
Speaker:but the point is you want to get a
conversational tone established early.
Speaker:You want jurors to feel like this
is a situation where they are
Speaker:meant to do as much of
the talking as you are.
Speaker:They're in a courtroom
possibly for the first time,
Speaker:very likely the first time in a jury
selection, so it's a foreign environment.
Speaker:It's weird. They're a little
caught off guard. When in doubt,
Speaker:they're probably just going to shut
down and be quiet unless you put a
Speaker:microphone in their hand.
Speaker:So we use the burden of proof topic as
an icebreaker to get people talking,
Speaker:talking about law shows,
Speaker:what burden of proof is normally relevant
to those criminal lawsuits they see in
Speaker:law shows.
Speaker:We use that as much to get
the conversation going as
we ask people's opinions
Speaker:about burden of proof.
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Speaker:PsrPlaybook.com is a free digital
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Speaker:One thing I really like about your
approach is you get the jurors talking
Speaker:immediately,
Speaker:whereas a lot of lawyers approach to
voir dire is to start by giving a speech
Speaker:about the process. That's what I used to
do. And there's different types of it,
Speaker:the Keith Mitnick, Cherry Pie or
whatever, I don't know, Apple Pie.
Speaker:And all of that is actually,
it can have some value,
Speaker:but the problem is just what you're doing
is communicating that you're going to
Speaker:be doing the talk.
Speaker:Right. It's the precedent
that you're setting. I mean,
Speaker:think of an imaginary clock
on the wall. It's like,
Speaker:and the timer starts as soon as
you start talking. It's like,
Speaker:"I'm going to be up here talking for
90 seconds thinking I'm getting through
Speaker:this information fast,
Speaker:but I am establishing the norm that this
guy in the suit behind the podium is
Speaker:going to talk to us for the
next 30 to 60 minutes." I mean,
Speaker:that is what your actions are saying,
even if your words are saying otherwise.
Speaker:This is the only part of the trial where
I get to hear from you and then you go
Speaker:on to talk for two minutes.
It's just kind of ironic.
Speaker:And why not just put the ball in
their court right off the bat?
Speaker:The first question we
ask before I say, "Hi,
Speaker:I'm Ben Gideon." Our very first question,
Speaker:"How many of you watch law shows
on television?" Raise your hand,
Speaker:which is so not what you're expecting
because they've heard dry instructions
Speaker:from the court. They've been
herded around like cattle all day,
Speaker:and then you get up there with some
papers and looking like you're going to be
Speaker:as formal and stiff as
everyone else, and you say,
Speaker:"How many of you watch law shows on
television?" It's just kind of like a
Speaker:departure catches you off guard
in a good way. It's like, "Oh,
Speaker:I'm at the coffee shop with my buddies.".
Speaker:Yeah. And you're not
putting them on the spot.
Speaker:You're not asking them sensitive or
intimate information about themselves,
Speaker:just easy questions.
Speaker:Everybody watches some law
show At some point on TV is-.
Speaker:The second question is how many of
you don't watch law shows on TV?
Speaker:Raise your hand. And within
the first 10 seconds,
Speaker:everyone in the room has raised their
hand because you either do or don't watch
Speaker:law shows. And what that does to
them subconsciously, psychologically,
Speaker:it teaches them, I am a participant,
not an observer in this process.
Speaker:Even if you're an introvert,
Speaker:even if you're not the type to shout
out your answer, you're engaged,
Speaker:you're listening, and you
know that you have a role,
Speaker:an active role in this process. So
that segues into burden of proof,
Speaker:but really it's just more about
establishing that dynamic so that you
Speaker:don't have any snakes who feel like they
can just kind of be quiet and end up on
Speaker:the jury. You're more likely to get
the haters speaking up because of this
Speaker:precedent,
Speaker:this norm that you've established early
on. So even though it does eat quite a
Speaker:bit into, maybe not quite a bit,
Speaker:you can get this section
done in five minutes or less,
Speaker:it's worth it for what
it does to that dynamic.
Speaker:In addition to case specific weaknesses
that what I was talking about earlier,
Speaker:like with your drug using pregnant
mother or something like that,
Speaker:there's a lot of topics that are
applicable across pretty much any type of
Speaker:personal injury lawsuit.
Speaker:And what the common denominator
to these are opinions that people
Speaker:have that are fairly common
that would affect your case.
Speaker:So people have negative opinions
about lawsuits in general.
Speaker:The most common thing that jurors bring
up when we talk about negative opinions
Speaker:about lawsuits is the
McDonald's hot coffee.
Speaker:That's like the poster child of frivolous
lawsuits in people's minds because of
Speaker:all the media attention it got.
Even if the attorney themselves,
Speaker:they don't bring up that topic,
Speaker:very often a juror will bring up that
topic when we're talking about who has
Speaker:strong negative feelings about lawsuits
or strong negative feelings about
Speaker:personal injury lawsuits in particular.
We want to ask those questions and not
Speaker:in a way where it's, "I'm just making
sure nobody has negative opinions.
Speaker:Does anyone have negative
opinions?" If you ask it like that,
Speaker:people are going to say, "No,
not really. " If you say,
Speaker:"This is a very common opinion that I
know a lot of people feel very strongly
Speaker:about this. " Tell me your
thoughts about that. Now,
Speaker:just notice the difference in those
prompts. I know a lot of people have it.
Speaker:Tell me your thoughts as opposed to,
does anybody have a problem with that?
Speaker:Does anybody, just those words alone
implies maybe you do, maybe you don't.
Speaker:There's a chance no one in this
room has a problem. But if you say,
Speaker:"Tell me your thoughts about that. "
The implication behind those words is,
Speaker:"I know someone in here has something
to say about that. Spit it out.
Speaker:" And so that's woven throughout our
process, the finesse of language.
Speaker:And it sounds like kind of trivial,
like people are probably skeptical.
Speaker:Do jurors even pick up on this? But
I'm telling you with repetition,
Speaker:and since you're doing
this with every topic,
Speaker:the who else versus anybody
else has a huge impact on
Speaker:speaking up.
Speaker:And you're not forcing people
to say things that they don't
Speaker:actually believe.
Speaker:You're just encouraging them to speak
up in an environment where it's a little
Speaker:bit daunting to do so because there's
other people around, it's a weird topic.
Speaker:Even if they have opinions about lawsuits,
Speaker:it's probably not something they
think about all day, every day.
Speaker:So you do kind of have to roll out
the red carpet for them and open the
Speaker:door and make it easy for this
to pour out like a floodgate. So
Speaker:opinions about lawsuits are crucial.
Demographics are really boring,
Speaker:but an important part of the process,
Speaker:depending on what's on the
juror questionnaire or bioforms,
Speaker:try to fly through demographics
as much as possible,
Speaker:but experience trumps everything.
Speaker:There's another expression
that we use all the time.
Speaker:Someone who works in a field,
Speaker:obviously like insurance adjusting and
says no to people all day long or HR also
Speaker:says no to people all day long,
Speaker:wouldn't want anyone in the
medical field on a med mal case.
Speaker:There's a number of different
occupations and backgrounds,
Speaker:black and white thinkers like
architects, construction workers.
Speaker:Restaurant owners is an interesting
one that you might not expect because
Speaker:restaurant owners might seem like
blue collar profession or they
Speaker:rub shoulders with people
of all walks of life,
Speaker:but really restaurant owners get sued
all the time for frivolous stuff or
Speaker:restaurant managers slip and falls.
So they're awful. So those are just some,
Speaker:even though that's not really a line
of questioning you would go into during
Speaker:voir dire,
Speaker:if you don't have that information on
the bioforms or jury questionnaires,
Speaker:you've got to find out who falls in
at least to these problematic fields
Speaker:really quickly during your voir dire.
Speaker:I guess the final category of
non-case specific questions to
Speaker:ask during voir dire is damages. And we
intentionally leave damages to the end.
Speaker:The reason we do that is because you've
dragged them through the mud on all the
Speaker:bad things about your case. This
is a personal injury lawsuit.
Speaker:People hate personal injury lawyers.
Speaker:I know that my client is suing
over an injury even though
Speaker:she used drugs or is
overweight or yada, yada, yada.
Speaker:You've talked to them,
Speaker:you've really kind of framed your case
almost in a negative way during voir
Speaker:dire. And then you get to damages
where you reveal, and by the way,
Speaker:I'm asking for tens of millions of
dollars. If damages is delayed to the end,
Speaker:it's all viewed in the context
of this is already a weak
Speaker:case and you're asking
for a butt load of money.
Speaker:So that's why we hold it to the end.
Speaker:And it's sometimes hard to not mention
money till the end because it's such a
Speaker:big part of the case.
Speaker:You really have to sort of withhold that
so that you maximize the impact of it.
Speaker:So this is really where
the hands start coming up,
Speaker:especially with the fuzzy damages like
mental anguish or emotional distress,
Speaker:as it's called in California.
Speaker:So ask about all the elements of damages
and really emphasize the ones that some
Speaker:people might view as frivolous,
Speaker:like money going to an estate or money
going to someone who is dead. How could
Speaker:that help someone?
Speaker:Think of all the ways that people would
have an issue with the ways in which
Speaker:you're asking for money and ask a
question about that specific topic.
Speaker:Always lock it up with a nice
and tight cause question.
Speaker:The phrase we like to use is regardless
of the evidence or court's instructions.
Speaker:Ben, you've said that a zillion times
now and it sort of becomes redundant.
Speaker:And after saying it a zillion times as
the bow that you're tying on each topic,
Speaker:the goal is for the jury to
not get hung up on that phrase,
Speaker:but for the judge and the court reporter
to hear it so that a hand raise is
Speaker:sufficient to get someone off for cause.
Speaker:I have to say it's
quite effective. I mean,
Speaker:in the two juries we've picked together,
Speaker:we had an awful lot of cause
challenges granted. In one,
Speaker:we almost blew up the entire panel
and we're down to just the last half
Speaker:dozen jurors before we concede a jury.
Speaker:Yeah, for sure.
Speaker:And you don't have to move for
cause on everyone who answered
Speaker:affirmatively to a cause question.
I like to view jurors holistically.
Speaker:A lot of times jurors who
think in a vacuum, for example,
Speaker:there should be limits on the amount
of money awarded in a lawsuit.
Speaker:They're not going to be the
worst juror in the world.
Speaker:I kind of think that in a way, I would
be a great juror for a plaintiff,
Speaker:but if that's the only bad
thing they said for you,
Speaker:that person doesn't need to be ... I mean,
Speaker:obviously I'd look at their
occupation and their background,
Speaker:but if that's the only red flag,
Speaker:you don't necessarily need
to move on them for cause.
Speaker:A lot of people are worried about my
approach because it's, like you say,
Speaker:everyone is going to be problematic.
Speaker:If all it takes is a hand raise
to one of these questions,
Speaker:we'll bust the panel real quick.
So what this enables you to do, I mean,
Speaker:I have dozens of questions. Even in
my shorter 30 to 60 minute outlines,
Speaker:there's at least 10
questions usually to ask.
Speaker:And you get a holistic perspective of
each juror and this person raised their
Speaker:hand to everything and here's the quotes
that I wrote down and these are the
Speaker:actual words they used.
Speaker:So you're not necessarily going to blow
up the panel just because you're asking
Speaker:10 to 15 questions.
Speaker:It just gives you more opportunities
to get to know these jurors better.
Speaker:Sometimes you've got a great liability
case and you really just want to pick a
Speaker:damages jury. So you prioritize those
questions even more because it's like,
Speaker:"I'm not really worried
about liability on this one.
Speaker:I just need to pick jurors who are
going to be open to awarding me lots of
Speaker:money." So that would pick the jury a
little bit differently in that situation.
Speaker:Can you just talk a little bit about
the logistics because I think a lot of
Speaker:lawyers are intimidated there.
Speaker:You're questioning sometimes
dozens of people at once.
Speaker:You're having to assimilate all
that information in real time.
Speaker:Then you have to have it in a
way that's easily accessible to
Speaker:state your cause challenges at sidebar.
Speaker:And often we do jury research
before we even get to the courtroom,
Speaker:so you have to have access to
that additional information,
Speaker:maybe their Facebook posts and all that.
Speaker:I've found working with you simplifies
that in a way that's extremely valuable.
Speaker:Can you just talk about how you do that?
Speaker:Yeah. So that is a huge part of
what I do is not just all the
Speaker:theory and strategy behind all of
this, but the actual execution.
Speaker:Jaine and I do things differently.
Jaine does this on a piece of paper,
Speaker:and I'm not a pen and paper kind of guy.
Speaker:So I created an Excel spreadsheet
where I track hand raises to these
Speaker:questions, call out juror numbers.
Speaker:I know who raised their hands to
each of these cause questions.
Speaker:You don't need to know
hand raises to everything.
Speaker:You just track hand
raises to cause questions,
Speaker:things that say regardless of the
evidence or court's instructions,
Speaker:could not find in favor of someone in a
lawsuit who did drugs during pregnancy.
Speaker:That is, you'd want to know
who raised their hands to that,
Speaker:but you don't need to know who raised
their hands to an innocuous non-cause
Speaker:question. The most important part and
the most cumbersome part is you want to
Speaker:have someone on your team who is
typing down almost every word said
Speaker:by each juror. And it's really hard
to organize because you're talking ...
Speaker:I have a spreadsheet where every row
is a juror and every column is a topic.
Speaker:And each cell,
Speaker:I write down what that
juror said on that topic and
Speaker:because we generally have some
time as the plaintiff to digest our
Speaker:information before cause challenges,
i.e. During defense's voir dire,
Speaker:I'm compiling those
responses and saying, "Okay,
Speaker:here's what was said that seemed
like it met the threshold of a cause
Speaker:challenge." And I provide a nice,
Speaker:clean Word document on my iPad to the
attorneys so that what they are left with
Speaker:is here's the jurors that we want
to move on for cause, here is why.
Speaker:And the why is a combination of the
cause questions they raise their hands to
Speaker:and the word for word
quotes that they stated
Speaker:that demonstrate their bias.
And so that process is so much
Speaker:easier said than done.
Speaker:It's important to get those quotes down
word for word because you do not want to
Speaker:ruin your credibility with the
judge by misquoting. Very often,
Speaker:it's an opportunity to gain credibility
with the judge if your notes are more
Speaker:accurate than the defendants.
So be understated about it.
Speaker:There's an arts to arguing
cause challenges and sort of
Speaker:getting an early edge with the judge as
the person who's taken the better notes,
Speaker:who's trustworthy and who's not
embellishing just to get an advantage.
Speaker:The organization part is not easy.
Speaker:The best bet is to have someone on
your team whose one and only job is
Speaker:taking notes and have them be
very familiar with what your
Speaker:voir dire outline is going to be. So
they know what question comes next.
Speaker:They can have their own system for keeping
track of all that. But your beautiful
Speaker:outline and effort in the courtroom is
useless if you haven't aggregated the
Speaker:information in a way that's useful
specifically for cause challenges.
Speaker:And it happens so fast.
Speaker:Sometimes defense will get
up there and they'll say,
Speaker:"I don't really have
anything to say, Your Honor,
Speaker:looking forward to a great case." I've
seen defense literally do nothing of voir
Speaker:dire before, and that's the time where
I'm supposed to be organizing my ...
Speaker:I don't exactly lean back in
my chair and take it easy,
Speaker:but I do usually have a little
breathing room where I can organize my
Speaker:information.
Speaker:Sometimes you're caught off guard and
you're up for cause challenges minutes
Speaker:after you finish your voir dire.
So that needs to happen quick.
Speaker:There's a lot of back and forth sometimes.
Speaker:I'll lean over to the attorney with
me at council table. I'll be like,
Speaker:"I can't decide whether we should
move on this guy. What do you think?
Speaker:I didn't like this, that and the other,
Speaker:but he doesn't seem as bad
as them." If we leave him on,
Speaker:then it prevents us from getting
to these worse people later on.
Speaker:So there's some other
factors that go into,
Speaker:should I move on this guy? It's
not just in a vacuum, is he bad?
Speaker:It's also relative to who's coming
down the pipe. Like in Maine,
Speaker:you have the 18-pack system where
I can't remember if you know the
Speaker:order past the first 18.
Speaker:Do you remember whether 19 through 80
Speaker:are numbered or if they're random?
Speaker:Yeah, right. I don't think you do know.
Speaker:In California, you do.
Speaker:And so your decision on whether to strike
this guy is always in the context of
Speaker:who's replacing him and saving
strikes for this terrible run of
Speaker:four to five jurors later on who I know
I'm going to get to if I move for cause.
Speaker:So I got to save strikes.
Speaker:There's that whole strike
strategy component as well,
Speaker:which is totally separate from
the cause challenge strategy.
Speaker:Yeah. I mean,
Speaker:there's really a lot that can go
into doing it in an optimal way.
Speaker:And I mean,
Speaker:it's truly an art and a science
that there are better or worse ways
Speaker:to do this process.
Speaker:And if you're getting yourself to
court and you are taking a shot
Speaker:at a trial,
Speaker:you really ought to maximize the
decision maker pool that you have,
Speaker:which is by picking the best jury you can.
Speaker:And I've approached voir dire in different
ways over the years and followed some
Speaker:different strategies,
Speaker:but I find the one that
we've used together working
with you is the one I like
Speaker:the most because there's a
logic to everything we're doing.
Speaker:It flows in an organic
way that lends itself to
Speaker:having a good conversation with the
jurors and it doesn't feel forced.
Speaker:And it feels like every issue is important
and real. And so for that reason,
Speaker:the judge I think doesn't ...
Speaker:They tend to see what you're
doing and it is every question is
Speaker:germane to the issue of whether these
jurors can be fair and impartial and are
Speaker:appropriate for this specific
case. So there isn't any question.
Speaker:You're not doing a, I have a dog,
you have a dog kind of thing.
Speaker:You're focused on the case
and things that are important.
Speaker:And there's an efficiency to it. I mean,
Speaker:there can be a lined across
between having a conversation and
Speaker:letting that conversation spew out
of control where you as the lawyer
Speaker:have lost control now and it's just
the jurors talking about McDonald's Hot
Speaker:Coffee case, which doesn't really
advance your cause very much over time.
Speaker:And you've taught me how to reign that in,
Speaker:get it back on task and move
from topic to topic efficiently
Speaker:without making the jurors feel like you're
not listening to them or giving them
Speaker:an opportunity to say their bit.
So it really works well. So Bo,
Speaker:if folks want to find you to work
with you or Jaine, for that matter,
Speaker:how do they reach out?
Speaker:Our website is trialshrink.com,
like trial psychology,
Speaker:trialshrink.com. That wasn't
already taken. No, I know, right?
Speaker:Jaine got that in the 90s actually.
Speaker:That was like a little marketing
idea she had that was cute. So yeah,
Speaker:that's our website, but our email
addresses are just bo@trialshrink.com or
Speaker:jaine@trialshrink.com.
We're not hard to find.
Speaker:You can also just bombard Ben with
emails and he'll refer you to me.
Speaker:And Bo is just B-O, B-E-A-U.
Well, thanks for joining us.
Speaker:We have another case we're going to be
working on in the next few weeks and
Speaker:really excited about that one.
Speaker:The last one we did resulted in the
highest injury verdict in the history of
Speaker:Maine. So we're doing
something right, I think.
Speaker:Yeah, that was really fun. I'm looking
forward to the next one. But yeah,
Speaker:getting that news about
that record setting verdict,
Speaker:that was a highlight of my 2025 for
sure. It was a highlight of mine as well.
Speaker:Well, thanks so much, Bo,
Speaker:and it's great working together and
looking forward to the next one.
Speaker:Thanks for coming on the pod.
Speaker:My pleasure. Thank you guys for having me.
Speaker:Did we rise to the challenge
today? If so, tell a friend.
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Speaker:Thanks for spending your valuable
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Speaker:when we elevate people and we elevate
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